{"id":40193,"date":"2018-08-07T15:07:38","date_gmt":"2018-08-07T07:07:38","guid":{"rendered":"http:\/\/localhost\/help\/?page_id=40193"},"modified":"2018-11-01T08:32:51","modified_gmt":"2018-11-01T00:32:51","slug":"comment-mention","status":"publish","type":"page","link":"https:\/\/oihelp.corporate.ifs.com\/help\/p2-explorer\/notifications\/comment-mention\/","title":{"rendered":"Comment Mention"},"content":{"rendered":"\n

This article applies to versions 4.6.2 and later of P2 Explorer.<\/p>\n

Overview<\/h2>\n

When a user mentions you in a comment, a Comment Mention is added to your list of notifications, available in the Notifications Panel<\/a>.<\/p>\n

A Comment Mention notification has the title \"Comment Mentions<\/strong>\", with the date and time of the notification. The title is bold<\/strong> for unread notifications.<\/p>\n

Comment Mention notification items show the details of the comment you were mentioned in: whether it was in a Display Information commentary, a comment on an entity, or a part of a case's commentary.<\/p>\n

Hover over the comment mention details, to show these in a tooltip.<\/p>\n\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n
The first of these comments was raised in the commentary for an entity, while the second was raised in the Display Information commentary for a page<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

\n

Raising a Comment Mentions Notification<\/h2>\n

When adding a comment in Explorer, you can type an at @<\/strong> symbol, followed by one or more characters, then choose a user<\/strong> from the list of Explorer users that appears.<\/p>\n\n\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n
1.<\/strong> Type @<\/strong> followed by one or more characters.<\/td>\n<\/tr>\n
2.<\/strong> Click to select a user name from the matching list that appears.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

When you add a user to a comment by using the @ symbol, their name appears in a pill in the comment, together with a user \"\" icon.<\/p>\n\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n
Two users have been mentioned in this comment<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

A notification is immediately added to the mentioned user's list of notifications.<\/p>\n

Read more: Using Comments for Collaboration<\/a><\/p>\n

 <\/p>\n

\n

Opening a Comment Mentions Notification<\/h2>\n

 <\/p>\n

In the Notifications<\/strong> panel, click on a Comment Mentions notification to open the Comment mention<\/strong> in the Explore<\/strong> panel.<\/p>\n

\"\"<\/a><\/p>\n

The Comment mention<\/strong> appears in the Explore<\/strong> panel.<\/p>\n\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n
The comment that appears here is the exact one you were mentioned in<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Click on the back<\/strong> button to return to your Notifications panel.<\/p>\n

The Notifications panel appears again.<\/p>\n

\"\"<\/a><\/p>\n

What the Original Comment Looks Like<\/p>\n

The original comment, below, was made in the page's Display Information<\/a> Commentary<\/strong> section.<\/p>\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Replying, Editing and Deleting a Comment<\/h3>\n

You can reply to the comment from the Comment mention<\/strong>. Editing and deletion of comments is dependent on whether it is a comment you wrote; otherwise, it depends on the privileges allocated to your assigned roles.<\/p>\n\n\n\n\n\n\n
\"\"<\/a><\/td>\n<\/tr>\n
1. <\/strong>Click to reply<\/td>\n<\/tr>\n
2.<\/strong> Click to edit<\/td>\n<\/tr>\n
3.<\/strong> Click to delete<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Comment Mention from a Reply<\/h3>\n

If you are mentioned in a comment's reply, you still receive a notification.<\/p>\n

\"\"<\/a><\/p>\n

If your user name is not in the Comment mention<\/strong>, then open the replies and check the one with the same time as the notification.<\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\n

Other Features of the Notifications Panel<\/h2>\n

Notifications can be filtered and dismissed, and you can return to the Notifications panel from a notification in the Explore panel.<\/p>\n

Read more: Notification Panel Features<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

When another user mentions you in a comment, a Comment Mention is added to your list of notifications.<\/p>\n

Read more<\/i><\/a><\/p>\n","protected":false},"author":8,"featured_media":40242,"parent":39199,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[4],"tags":[662,661],"class_list":["post-40193","page","type-page","status-publish","has-post-thumbnail","hentry","category-explainer","tag-mentions","tag-notification","Version-4-6-2","Product-ex"],"_links":{"self":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/40193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/comments?post=40193"}],"version-history":[{"count":0,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/40193\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/39199"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/media\/40242"}],"wp:attachment":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/media?parent=40193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/categories?post=40193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/tags?post=40193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}