{"id":48911,"date":"2021-04-13T17:37:31","date_gmt":"2021-04-13T09:37:31","guid":{"rendered":"https:\/\/oihelp.corporate.ifs.com\/help\/?page_id=48911"},"modified":"2026-01-30T13:52:16","modified_gmt":"2026-01-30T05:52:16","slug":"toolbar-functions","status":"publish","type":"page","link":"https:\/\/oihelp.corporate.ifs.com\/help\/p2-explorer\/cases\/toolbar-functions\/","title":{"rendered":"Toolbar Functions"},"content":{"rendered":"\n<p class=\"left-bar\">This article applies to versions 4.9.3 and later of IFS OI Explorer.<\/p>\n<p class=\"overview\">Case Management is all about the activities and changing statuses surrounding events, that are cases.<\/p>\n<p class=\"intro-text\">In version 4.13, a new Share button has been added to the Toolbar, enabling a link to the Case Management page to be shared.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba.png\" rel=\"lightbox-0\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-62339\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba-600x290.png\" alt=\"\" width=\"800\" height=\"387\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba-600x290.png 600w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba-768x372.png 768w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba-150x73.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba-48x23.png 48w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2023\/07\/Snag_2ed477ba.png 1062w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p class=\"intro-text\">The Case Management toolbar is specific to each Case Management page type, for example, the <strong>Overview<\/strong> page.<\/p>\n<p class=\"intro-text\">The <strong>Overview<\/strong> page toolbar functions, enable you to add a new case, refresh the table, perform bulk editing of cases, and access the export function.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/04\/Snag_67038763.png\" rel=\"lightbox-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48914\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/04\/Snag_67038763.png\" alt=\"\" width=\"450\" height=\"51\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/04\/Snag_67038763.png 555w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/04\/Snag_67038763-150x17.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/04\/Snag_67038763-48x5.png 48w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<p class=\"intro-text\">Click on the buttons on this toolbar to:<\/p>\n<table style=\"width: 100%; border: 1px solid #cccccc;\">\n<tbody>\n<tr>\n<td style=\"width: 11.0155%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47739\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/New-Case.png\" alt=\"\" width=\"70\" height=\"46\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/New-Case.png 140w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/New-Case-48x32.png 48w\" sizes=\"auto, (max-width: 70px) 100vw, 70px\" \/><\/td>\n<td style=\"width: 15.2033%;\"><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/p2-explorer\/using-entries\/entry-form\/#Add_an_Entry\"><strong>New Case<\/strong><\/a><\/td>\n<td style=\"width: 73.6111%;\">Open a window to create a New Case.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 11.0155%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47738\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Refresh-1.png\" alt=\"\" width=\"70\" height=\"46\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Refresh-1.png 140w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Refresh-1-48x32.png 48w\" sizes=\"auto, (max-width: 70px) 100vw, 70px\" \/><\/td>\n<td style=\"width: 15.2033%;\"><strong>Refresh<\/strong><\/td>\n<td style=\"width: 73.6111%;\">Refresh the list of cases for the current filter selection.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 11.0155%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47733\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Bulk-Edit.png\" alt=\"\" width=\"70\" height=\"46\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Bulk-Edit.png 230w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Bulk-Edit-150x98.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Bulk-Edit-48x32.png 48w\" sizes=\"auto, (max-width: 70px) 100vw, 70px\" \/><\/td>\n<td style=\"width: 15.2033%;\"><strong>Bulk Edit<\/strong><\/td>\n<td style=\"width: 73.6111%;\">Edit multiple cases at the same time.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 11.0155%;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-47736\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Export-1.png\" alt=\"\" width=\"70\" height=\"46\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Export-1.png 140w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/03\/Export-1-48x32.png 48w\" sizes=\"auto, (max-width: 70px) 100vw, 70px\" \/><\/td>\n<td style=\"width: 15.2033%;\"><strong>Export CSV<\/strong><\/td>\n<td style=\"width: 73.6111%;\">Export the filtered list of cases, for the selected case page, to a CSV file.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr \/>\n<h2 class=\"page-subheading\">Bulk Edit<\/h2>\n<p class=\"intro-text\">Bulk Edit allows you to select multiple cases and edit them all at once. You can select all of the cases displayed in the cases table, or select specific cases individually.<\/p>\n<p class=\"intro-text\">1. Click the check box at the top left of the Cases Table to select all cases.<\/p>\n<p class=\"intro-text\">2. Click the check boxes beside case entries to select, or deselect cases individually.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/3-1.png\" rel=\"lightbox-2\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49456\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/3-1.png\" alt=\"\" width=\"450\" height=\"331\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/3-1.png 551w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/3-1-150x110.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/3-1-48x35.png 48w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><\/p>\n<p class=\"intro-text\">3. Click on the <strong>Bulk Edit<\/strong> function on the toolbar to open the Bulk Edit menu.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6.png\" rel=\"lightbox-3\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49467\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6-600x120.png\" alt=\"\" width=\"300\" height=\"60\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6-600x120.png 600w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6-150x30.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6-48x10.png 48w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/4-6.png 628w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p class=\"intro-text\">4. Select an option from the drop-down menu.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/Case-Mgmt-8-1.png\" rel=\"lightbox-4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49457\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/Case-Mgmt-8-1.png\" alt=\"\" width=\"300\" height=\"265\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/Case-Mgmt-8-1.png 341w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/Case-Mgmt-8-1-150x132.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/Case-Mgmt-8-1-48x42.png 48w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<table style=\"width: 100%; border: 1px solid #cccccc;\">\n<tbody>\n<tr>\n<td style=\"width: 21.6667%;\"><strong>Status - Closed<\/strong><\/td>\n<td style=\"width: 78.3333%;\">The status of all selected cases will be set as closed.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.6667%;\"><strong>Status - Confirmed<\/strong><\/td>\n<td style=\"width: 78.3333%;\">The status of all selected cases will be set as confirmed.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.6667%;\"><strong>Status - Rejected<\/strong><\/td>\n<td style=\"width: 78.3333%;\">The status of all selected cases will be set as rejected.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 21.6667%;\"><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/cases\/toolbar-functions\/#Custom_Edit\"><strong>Custom Edit<\/strong><\/a><\/td>\n<td style=\"width: 78.3333%;\">Multiple fields can be updated for all the selected cases at the same time.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"intro-text\">5. Click\u00a0<strong>Save<\/strong>.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5.png\" rel=\"lightbox-5\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49458\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5-600x265.png\" alt=\"\" width=\"600\" height=\"265\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5-600x265.png 600w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5-768x339.png 768w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5-150x66.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5-48x21.png 48w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/5.png 959w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p class=\"intro-text\">Changes to all selected cases are now saved.<\/p>\n<hr \/>\n<h2 class=\"page-subheading\">Custom Edit<\/h2>\n<p class=\"intro-text\">Selecting Custom Edit allows you to make changes to more than one data field at a time.<\/p>\n<p><a href=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1.png\" rel=\"lightbox-6\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-49450 size-medium\" src=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-600x266.png\" alt=\"\" width=\"600\" height=\"266\" srcset=\"https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-600x266.png 600w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-768x340.png 768w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-150x66.png 150w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-1080x478.png 1080w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1-48x21.png 48w, https:\/\/oihelp.corporate.ifs.com\/help\/wp-content\/uploads\/2021\/05\/1-1.png 1197w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p class=\"intro-text\">In the <strong>Bulk Edit<\/strong> dialog box:<\/p>\n<ul>\n<li class=\"intro-text\">One, multiple, or all of the override switches may be toggled on at any one time.<\/li>\n<li class=\"intro-text\">A value must be entered in all compulsory fields which are toggled on, before the option to save will be activated.<\/li>\n<li class=\"intro-text\">Compulsory fields have an asterisk beside their name, and when toggled on are outlined in red.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This article applies to versions 4.9.3 and later of IFS OI Explorer. Case Management is all about the activities and changing statuses surrounding events, that are cases. In version 4.13, a new Share button has been added to the Toolbar, enabling a link to the Case Management page to be\u2026<\/p>\n<p class=\"continue-reading-button\"> <a class=\"continue-reading-link\" href=\"https:\/\/oihelp.corporate.ifs.com\/help\/p2-explorer\/cases\/toolbar-functions\/\">Read more<i class=\"crycon-right-dir\"><\/i><\/a><\/p>\n","protected":false},"author":29,"featured_media":48854,"parent":37888,"menu_order":71,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[4],"tags":[],"class_list":["post-48911","page","type-page","status-publish","has-post-thumbnail","hentry","category-explainer","Version-4-9-3"],"_links":{"self":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/48911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/comments?post=48911"}],"version-history":[{"count":25,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/48911\/revisions"}],"predecessor-version":[{"id":67096,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/48911\/revisions\/67096"}],"up":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/pages\/37888"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/media\/48854"}],"wp:attachment":[{"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/media?parent=48911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/categories?post=48911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oihelp.corporate.ifs.com\/help\/wp-json\/wp\/v2\/tags?post=48911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}